We want you to love your purchase from Studio T, but if you're not satisfied, we're here to help.

Return Period

You have 30 calendar days from the date of delivery to request a return. If the 30-day period has passed, unfortunately, we cannot offer you a return or refund.

Return Requirements

To qualify for a return and refund, the following criteria must be met:

• Defective Products: The product is damaged (e.g., a torn print, print defects).
• Incorrect Products: The product is not as described or there was an error in your order.

Since all our prints are made to order and printed specifically for each customer, we generally do not accept returns unless the product meets the criteria above.

We reserve the right to inspect any returned products to ensure they meet the requirements. If the product does not meet these conditions, we may not issue a refund.

Proof of Purchase

To process your return or refund, you must provide a receipt, purchase order, or other proof of purchase. Without this, we cannot process your refund.

How to Request a Return

To begin the return process, please contact us first via email at [Your email address].

Once your return is approved, please send the product to the following address:

Studio T Return Address
[Your Name]
[Your Street Address]
[City, Postal Code]
[Spain]

You are responsible for paying the return shipping costs, unless the return is due to a defect or error on our part. We will refund the cost of return shipping once we have received and inspected the returned product.

Packaging for Returns

Please ensure that returned items are securely packaged to prevent any damage during shipping. If the returned product is damaged or used beyond what is necessary for us to inspect it, we may reject the return and refund.

Contact Us

If you have any questions about our Return Policy or need assistance, please contact us at [Your email address]. We’re happy to help!

GPSR and Product Safety

We ensure that all our products meet the necessary safety standards as required by the General Product Safety Regulation (GPSR). Here’s what you need to know:

• Product Intended for Adults: This product is made specifically for adults.
• Small Parts & Magnetic Flux Compliance: Meets small parts and magnetic flux index level requirements.
• Warranty: We offer a 2-year warranty in the European Economic Area (EEA) and the United Kingdom as per Directive 1999/44/EC.

Studio T
[Your Company Name]
[Your Full Address]
Email: [your-email@example.com]